Shipping & Returns

Your order is important to us. We will process your order within three business days or less. We ship via Fed Ex or UPS with a flat rate of $20.  In-store pickup is available at checkout. Please email us for details about same-day delivery if you live in Cincinnati or Northern Kentucky. You can also email us if you have special requests regarding delivery or need us to rush an order.
We want you to be happy with your purchase. We will honor a full refund deducting return fees if the merchandise is received back within 14 business days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags. Sale items are not eligible for return. To start a return, log in to your account and go into your orders. If you checked out as a guest, create an account with the same e-mail used on your order.